2023-2025

ozon bank

[bnpl & credit cards]  [fintech]

Led customer acquisition design for Ozon Bank's credit team — BNPL (installments), credit card, and transferring installment funds to the Ozon Card.

My focus was the acquisition flow [1]: from product discovery to the first purchase, including the success screen, simplified onboarding, and contract signing.

I also designed the widgets [2] that remind users about their limit and payments, so they never miss a due date and can always find their way back into the product — both inside Ozon and inside the bank's own app.

Alongside this, I worked on landing pages and various side quests [3] along the way — contributing to the bank's broader product vision and concepts.

-22%

support contact rate

+1.4%

GMV

+6.5%

approved credit limit

+20%

contract signing rate

+5.7%

take rate

+3.1%

AARPU

[1] application flow shipped
Ozon Bank — application flow, screen 2 Ozon Bank — application flow, screen 3 Ozon Bank — application flow, screen 4
[2] widgets shipped
Ozon Bank — widgets stand Ozon Bank — widget 1 Ozon Bank — widget 2 Ozon Bank — widget 3 Ozon Bank — widget 4 Ozon Bank — widget 5 Ozon Bank — widget 6
[3] side quests shipped & concepts
Ozon Bank — side quest 1 Ozon Bank — side quest 2 Ozon Bank — side quest 3 Ozon Bank — side quest 4 Ozon Bank — side quest 5 Ozon Bank — side quest 6