2023-2025
[bnpl & credit cards] [fintech]
Led customer acquisition design for Ozon Bank's credit team — BNPL (installments), credit card, and transferring installment funds to the Ozon Card.
My focus was the acquisition flow [1]: from product discovery to the first purchase, including the success screen, simplified onboarding, and contract signing.
I also designed the widgets [2] that remind users about their limit and payments, so they never miss a due date and can always find their way back into the product — both inside Ozon and inside the bank's own app.
Alongside this, I worked on landing pages and various side quests [3] along the way — contributing to the bank's broader product vision and concepts.
-22%
support contact rate
+1.4%
GMV
+6.5%
approved credit limit
+20%
contract signing rate
+5.7%
take rate
+3.1%
AARPU